Executive assistant
Operations
Sorts your inbox, protects your calendar, prepares your meetings and makes the day readable again.
- Slack
- Microsoft Teams
- +2
Price on request
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Operations
Operations assistant
Attachments get filed, spreadsheets stay current, reminders go out on their own. The invisible work that costs you two hours a day, taken over in full.
What you are dealing with today
Attachments pile up in the inbox, the spreadsheets are three weeks old, and nobody knows which version is the right one. It is never urgent, so it never gets done.
Where this happens
- Haulage
delivery notes arrive by email, as photos, in no particular order.
- Membership body
sign-ups are tracked in one spreadsheet that three people edit.
- Accounting practice
clients send documents whenever they like, named however they like.
What it does
Its remit as delivered. You can widen it or narrow it during setup.
- Files attachments in the right place, under the right name
- Keeps your spreadsheets and customer records current
- Sends reminders and confirmations
- Prepares your weekly review every Friday
Where it works
It replies on your channels, from your addresses and your numbers.
- Slack
- Microsoft Teams
A typical day
- 08:30 Done
41 attachments filed and renamed.
- 13:15 Info
Customer records updated from this week's email.
- 18:00 Done
Reminders sent for tomorrow's 7 appointments.
An example of what you see go by during the day.
Setup
Three steps, done with you.
- 01
We connect its channels
Inbox, WhatsApp, calendar, Slack. With your access, in front of you.
- 02
We set its limits
What it does alone, what it brings to you, and above which amount.
- 03
We test on real cases
You review its first replies before letting it work.
What it costs
The price depends on volume and on the channels connected. It is agreed with you before any setup.
Price on request See pricing
Questions about this role
How long before it is operational?
Setup is done with you. We give you a firm timescale once we have seen your channels, your volume and the limits to set.
Can it work alongside my current team?
Yes. It takes the repetitive part of the job and passes the rest to the right person, with the full context.
Can I change its remit later?
Yes, at any time. You widen what it does alone once you have seen it do the job well.
Other roles worth handing over
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Scheduling coordinator
Operations
Keeps the schedule, books appointments, fills cancellations and tells everyone.
- Phone
- +1
Price on request -
Customer support agent
Support
Answers your customers on WhatsApp, by email and on chat, settles the routine requests and hands you the rest.
- Website chat
- +1
Price on request
Live
Your team is ready to start.
Book a slot. We look at your business together and pick the first role worth handing over.