Content marketer
Marketing
Writes the newsletter, the posts and the pages, in your voice, and keeps the editorial calendar.
- Slack
- Microsoft Teams
Price on request
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Marketing
Social media manager
Comments no longer sit unanswered for four days. It replies to the routine ones, brings you the delicate ones, and tells you every Monday what actually worked.
What you are dealing with today
You post when you remember, then forget to come back. Comments sit unanswered for four days, and the direct message from an unhappy customer went unnoticed.
Where this happens
- Restaurant
bookings arrive as Instagram direct messages.
- Shop
one unanswered bad review weighs more than ten good ones.
- Craft brand
every post worth making needs a photo, a caption and answers.
What it does
Its remit as delivered. You can widen it or narrow it during setup.
- Publishes the scheduled posts on your channels
- Answers comments and direct messages
- Brings you negative reviews before they escalate
- Sums up the week's results on Monday
Where it works
It replies on your channels, from your addresses and your numbers.
- Slack
A typical day
- 09:40 Done
23 comments handled on this week's posts.
- 12:30 Needs review
One negative review needs an answer from you.
- 17:20 Info
Weekly summary ready for Monday morning.
An example of what you see go by during the day.
Setup
Three steps, done with you.
- 01
We connect its channels
Inbox, WhatsApp, calendar, Slack. With your access, in front of you.
- 02
We set its limits
What it does alone, what it brings to you, and above which amount.
- 03
We test on real cases
You review its first replies before letting it work.
What it costs
The price depends on volume and on the channels connected. It is agreed with you before any setup.
Price on request See pricing
Questions about this role
How long before it is operational?
Setup is done with you. We give you a firm timescale once we have seen your channels, your volume and the limits to set.
Can it work alongside my current team?
Yes. It takes the repetitive part of the job and passes the rest to the right person, with the full context.
Can I change its remit later?
Yes, at any time. You widen what it does alone once you have seen it do the job well.
Other roles worth handing over
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SEO specialist
Marketing
Watches your rankings, spots what slips and writes the pages you are missing.
- Slack
Price on request -
Customer support agent
Support
Answers your customers on WhatsApp, by email and on chat, settles the routine requests and hands you the rest.
- Website chat
- +1
Price on request
Live
Your team is ready to start.
Book a slot. We look at your business together and pick the first role worth handing over.