Bookkeeper
Finance
Reconciles entries, tracks down the missing receipts and prepares the month for your accountant.
- Slack
Price on request
Back to the catalog
Finance
Collections assistant
The follow-up is steady, polite and firm. Good payers are not rushed, real delays surface fast. You keep the relationship and lose the discomfort.
What you are dealing with today
Chasing a customer who owes you several thousand is uncomfortable, especially one you still work with. So you wait. At 90 days the money is harder to recover and the relationship is already damaged.
Where this happens
- Industrial subcontracting
long payment terms, with delays stacking on top.
- Communications agency
a loyal client who is always three weeks late.
- Trade supplier
dozens of small unpaid invoices nobody chases one by one.
What it does
Its remit as delivered. You can widen it or narrow it during setup.
- Chases overdue invoices on your schedule
- Adapts the tone to the customer and the age of the delay
- Offers a payment plan where it makes sense
- Flags the cases that should go to legal
Where it works
It replies on your channels, from your addresses and your numbers.
- Phone
A typical day
- 09:30 Done
12 reminders sent, 2 payments received the same day.
- 14:00 Info
A customer is asking for a three-instalment plan.
- 16:20 Needs review
Invoice at 90 days: it suggests going to legal.
An example of what you see go by during the day.
Setup
Three steps, done with you.
- 01
We connect its channels
Inbox, WhatsApp, calendar, Slack. With your access, in front of you.
- 02
We set its limits
What it does alone, what it brings to you, and above which amount.
- 03
We test on real cases
You review its first replies before letting it work.
What it costs
The price depends on volume and on the channels connected. It is agreed with you before any setup.
Price on request See pricing
Questions about this role
How long before it is operational?
Setup is done with you. We give you a firm timescale once we have seen your channels, your volume and the limits to set.
Can it work alongside my current team?
Yes. It takes the repetitive part of the job and passes the rest to the right person, with the full context.
Can I change its remit later?
Yes, at any time. You widen what it does alone once you have seen it do the job well.
Other roles worth handing over
-
-
Billing assistant
Finance
Issues the invoice as soon as the work is done, sends it and checks that it actually arrived.
- Slack
Price on request -
Customer support agent
Support
Answers your customers on WhatsApp, by email and on chat, settles the routine requests and hands you the rest.
- Website chat
- +1
Price on request
Live
Your team is ready to start.
Book a slot. We look at your business together and pick the first role worth handing over.